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Support & Connection Guide

Everything you need to connect your WooCommerce stores, configure instant push notifications, and monitor sales in real-time.

How to Connect Your WooCommerce Store

WooPanel offers two seamless pairing methods: via the official WordPress Connector Plugin or direct WooCommerce REST API Keys.

Method A: Official WordPress Plugin (Recommended — 1-Minute Setup)

  1. Download the lightweight WooPanel Connector plugin:
    2. Download Plugin (.zip)
  2. In your WordPress admin dashboard, navigate to Plugins → Add New → Upload Plugin and upload the ZIP file.
  3. Click Activate Plugin.
  4. Go to WooCommerce → WooPanel, enter your WooPanel API URL (https://api.woopanel.shop) and click Auto-Pair Store.
  5. Your store keys and instant order webhook relays are configured automatically!

Method B: Direct WooCommerce REST API Keys

  1. In your WordPress admin, go to WooCommerce → Settings → Advanced → REST API.
  2. Click Add Key. Set Description to WooPanel Mobile, Permissions to Read/Write, and click Generate API Key.
  3. Open the WooPanel app or Web Dashboard, tap Add Store, and enter your Store URL, Consumer Key (ck_...), and Consumer Secret (cs_...).
  4. Tap Test Connection & Save.

Frequently Asked Questions

How does the real-time "cha-ching" push notification work?
When an order is placed on your WooCommerce store, WooCommerce sends an instant webhook event to our high-performance relay server (api.woopanel.shop), which immediately dispatches an Apple Push Notification (APNs) with the custom "cha-ching" audio chime to your device. Average latency is under 500ms.
How many WooCommerce stores can I connect?
WooPanel supports unlimited WooCommerce stores. You can seamlessly switch between stores using the instant store switcher or view the All Stores aggregate dashboard.
Are my WooCommerce API keys secure?
Yes. All Consumer Secrets and Webhook Secrets are encrypted using AES-256-GCM encryption with randomized IVs and authentication tags. Plaintext keys are never stored, logged, or exposed.
How do I delete a store or my account?
You can disconnect any store in App Settings → Stores → Disconnect. To permanently delete your entire account and all data, go to App Settings → Account → Delete Account.

Need Help or Have a Feature Request?

Our engineering and support team is available to assist you with store onboarding, webhook configuration, or troubleshooting.

Email Support: [email protected]