Terms of Service
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and WooPanel ("we", "us", or "our") concerning your access to and use of the WooPanel mobile application, web dashboard, and server endpoints (collectively, the "Service"). By creating an account or accessing the Service, you agree to be bound by these Terms.
2. Description of Service
WooPanel provides e-commerce merchants with multi-store WooCommerce monitoring tools, including aggregated sales dashboards, real-time push notifications for new orders, cost-of-goods profit margin calculations, and real-time visitor telemetry visualization.
3. Merchant Accounts and Store Connections
To use WooPanel, you must:
- Provide accurate and complete account registration information;
- Maintain the confidentiality of your account credentials;
- Ensure you possess lawful authorization and administrative rights over any WooCommerce stores you connect to WooPanel;
- Promptly notify us of any unauthorized use or security breach related to your account.
4. API Keys and Store Security
WooPanel connects to WooCommerce stores using official WooCommerce REST API Consumer Keys and Secrets. You are responsible for ensuring appropriate read/write permission scopes are assigned to your keys. WooPanel encrypts Consumer Secrets at rest using AES-256-GCM. We are not liable for actions taken via API keys compromised on your host or external infrastructure.
5. Permitted Use and Restrictions
You agree not to:
- Reverse engineer, decompile, or attempt to extract the source code of the mobile application binary;
- Use the Service to transmit malicious code, overload relay endpoints, or disrupt WooCommerce webhooks;
- Resell, sublicense, or distribute the Service to unauthorized third parties without prior written consent.
6. Intellectual Property
The WooPanel software, storefront trademarks, logos, visual designs, and documentation are the exclusive property of WooPanel. WooCommerce is a registered trademark of Automattic Inc. WooPanel is an independent product and is not affiliated with, endorsed by, or sponsored by Automattic or WooCommerce.
7. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. While we strive for 99.9% uptime and instantaneous notification delivery, we do not warrant that the Service will be completely uninterrupted, timely, or error-free. Network disruptions between WooCommerce stores, Apple APNs, and our relay services are beyond our control.
8. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall WooPanel be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, arising out of or related to your use of the Service.
9. Termination
You may terminate your account at any time by disconnecting your stores and submitting an account deletion request. We reserve the right to suspend or terminate accounts that violate these Terms or present operational security risks.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws applicable to digital commerce services. Any disputes shall be settled through good-faith negotiation or binding arbitration.
11. Contact Us
For inquiries regarding these Terms, contact our legal and support team at [email protected].